Fees once paid through the payment gateway shall not be refunded other than in the following circumstances:
Multiple times debiting of Candidate Card/Bank Account due to technical error OR Applicant’s account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the candidate.
The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded through electronic mode in favour of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 7-10 calendar days on receipt of such claim.
It is important that you read this Refund Policy carefully. Certain services provided to Applicants are provided directly by the respective governments and their Home Office and shall be entirely non-refundable once an Application has been made. You should familiarise yourself with the terms of this Refund Policy prior to procuring any services.
